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Coordinator, EDI Customer Service in Queensbury, NY at Angiodynamics, Inc.

Date Posted: 3/5/2018

Job Snapshot

Job Description

Primarily responsible for monitoring the company’s Electronic Data Information (EDI) automatic order fulfillment system; including receiving, verifying and processing electronically submitted data to ensure timely processing of customer data.

Essential Duties and Responsibilities

  • Responsible for day to day monitoring, corrections and releasing of all purchase orders submitted via EDI and GFAX (fax orders converted to electronic transmission) in a timely manner to meet customer expectations.
  • Communicate specific customer master updates and changes to Commerical Operations, as needed to support EDI efficiency.
  • Service our EDI customers by facilitating relevant key customer information, as requested and needed.
  • Assist with maintaining an accurate and current EDI Product Catalog; adding new product releases, as well as, removing discontinued items.
  • Responsible for assisting with the creation of accurate EDI rules used to support order efficiency.
  • Participate in group sessions to brainstorm methods to enhance EDI service levels.
  • Support department responsibilities, as needed: order processing, phone coverage, sales requests, complaints, inquiries, returns and credits.
  • May perform other duties as assigned

Regulatory Responsibilities

  • Manages in order to ensure compliance with all relevant regulatory/legal requirements


  • Individual Contributor - Build Quality into all aspects of their work by maintaining compliance to all quality requirements