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Leader, Center of Excellence in Queensbury, NY at Angiodynamics, Inc.

Date Posted: 10/5/2018

Job Snapshot

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  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Center of Excellence (COE) Leader is responsible for overall operational leadership, tactical execution, and financial performance of the assigned COE. Direct responsibility for providing the vision to develop and execute the following: continuous improvement intitiatives, operational planning, product quality assurance, staff management/development, customer satisfaction, and effective commication both within the COE, customer focus team, and site leadership. The COE Leader will lead and direct all quality, supply chain, production, engineering, and maintenance operations for the COE.

Essential Duties and Responsibilities
  • Capacity Planning:
    • Based on financial/customer commitments execute COE resource reviews to assure sufficient human and equipment resources exist to meet customer and site business objectives.
    • Work closely with COE Planner in the robust development of production schedules based on committed financial forecasts, customer commitments, and validated by load/capacity analysis.
  • Risk Management:
    • Identify areas of potential risk and opportunity that could impact the COE performance.
    • Assure that product and process quality are compliant to internal, industry, and customer quality standards.
  • Management of performance indicators:
    • Lead, mentor, coach, and participate in the achievement of the operational goals and objectives to inlcude financial key metrics required and aligned to the COE and customer.
    • Identification and execution of continuous improvement activities toward improving COE performance. Application of Lean Methodology as a business management tool.
    • Report on COE performance to site leadership team regarding operational key performance metrics to include financial and customer commitments.
    • Coordination of functional support teams to empower improvement and root cause solution implementation through use of standardized problem solving techniques.
    • Financial performance management to budgeted expectations and continuous improvement goals.
  • Customer / Supplier relationship:
    • Ensure COE metrics are consistent with the needs of your customer and supplier.
    • Sustain effective relationships with those areas who receive outputs from your COE and who provides inputs to your department.
  • Leadership Support:
    • Actively engage in VIP, maintenance of business, corporate initiatives and new future projects that impact areas of responsibilities.
    • Conduct COE level cokmmunications as necessary to provide the tactical direciton and drive achievement of quality, delivery, productivity, and financial perfomance goals/objectives.
  • Shift Management:
    • Expected to work a schedule which facilitates in person communication with off-shift Supervisor or Coordinator on department performance and potential issues.
    • Works with Shift Supervisors on establishing operations daily plan and oversight of staffing, raw materials and equipment allocation to execute the plan.
    • Periodic review of Daily Business Metrics to ensure requirements are being met.
    • Elevated personnel issues must be managed in an appropriate and timely manner.
    • Leadership support to front line leaders on issues related to quality, human resources, equipment and trouble shooting that could not be resolved in a timely manner.
    • Provide support to the entire COE by allocating time to spend with the leadership on each shift.
  • Human Resource Management:
    • Leadership Development
    • Identification of training and mentoring requirements for Shift Supervisors and Front Line Leadership positions.
    • Ensure there is sufficient depth within front line leadership.
  • Training:
    • Identify training requirements based on assessment of skills, Business Unit activities and performance.
  • Recruitment:
    • Be involved in the interviewing and selecting of front line leadership and other Business Unit personnel.
  • May perform other duties as assigned
  • Supervisory Responsibilities

Regulatory Responsibilities

  • Manages in order to ensure compliance with all relevant regulatory/legal requirements


  • Management - Establish and support a work environment of continuous improvement that supports the Quality Policy, Quality System and the appropriate regulations for the area they support. Ensure all employees are trained to do their work and their training is documented